While Google Maps has undoubtedly become an indispensable tool for navigation, it’s essential to exercise caution when relying on its suggested routes. Recent events have underscored that these routes may not always lead to well-maintained roads, and blindly following them can result in not only inconvenience but also significant safety risks. In a tragic incident in North Carolina, USA, a man tragically lost his life while following directions from Google Maps, leading his grieving family to take legal action against the tech giant. This sobering incident highlights the importance of both prudent navigation practices and the responsibility of map service providers like Google.
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Law Suit Against Google Maps
In a tragic incident that occurred last September, the life of Philip Paxson was abruptly and painfully taken in a devastating accident. This heartbreaking event has raised serious questions regarding the reliability of navigation apps such as Google Maps. Philip, a devoted medical device salesman and a US Navy veteran was simply returning home from his daughter’s ninth birthday celebration on a rainy night when tragedy struck.
The unfortunate sequence of events unfolded as Philip Paxson used Google Maps for his journey home. Little did he know that the app guided him onto an unmarked bridge, which had collapsed and lacked any warning barricades. His Jeep Gladiator descended 20 feet from the bridge, resulting in a tragic accident.
Following the accident, Philip’s wife, Alicia Paxson, initiated legal proceedings, asserting that Google Maps had been routing drivers onto the hazardous bridge for an extended period. This was despite multiple reports about the bridge’s perilous condition.
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Shockingly, even a Hickory resident had utilized Google Maps’ “Suggest an Edit” feature to report the bridge’s collapse starting in 2020. Despite receiving email confirmations from Google acknowledging the suggested change was under review, no measures were taken to adjust the directions.