The launch of the iPhone 15 series has brought forth the latest iteration of Apple’s operating system, iOS 17. However, early users are encountering issues during the setup process. It has come to light that a bug within iOS 17 is impeding the seamless transfer of data from a previous iPhone, causing the setup to become stuck at the Apple logo screen.
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iOS 17 Software Bug
The presence of the bug in iOS 17 appears to be an unavoidable hurdle for users making the transition to the iPhone 15, especially when migrating from an older iPhone, as reported by 9to5Mac. The issue arises when users opt for data transfer during the iPhone 15 setup, leading to a scenario where the process fails to function, and the setup becomes immobilized at the Apple logo screen. Consequently, the data transfer process remains incomplete, posing a notable inconvenience for users.
Initially, Apple’s recommended solution for addressing the bug in iOS 17, which caused setup issues when transferring data to the iPhone 15, involved entering DFU (Device Firmware Upgrade) mode. However, Apple has swiftly responded to the problem by releasing the iOS 17.0.2 update. The company’s latest update aims to resolve this bug, ensuring a smoother setup process for iPhone 15 users.
Now, when individuals set up their iPhone 15, they should receive a prompt to update to iOS 17.0.2 before reaching the data transfer step. This preemptive update is designed to prevent users from encountering the issue, allowing them to complete the setup process without any interruptions.
However, it’s worth noting that not all iPhone 15 users are consistently seeing the prompt to update to iOS 17.0.2 during the setup process, as mentioned in the report. In situations where the update prompt is absent, there are two alternative options available to address the issue.
The first option is to initiate the DFU (Device Firmware Upgrade) mode on the iPhone 15. The second option involves setting up the device as if it were a new one. Apple has provided detailed steps for users to follow when attempting to put the iPhone into DFU mode.
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How To Fix The Bug
To put your device into DFU mode, follow these steps:
1. First you need to connect your iPhone 15 to a computer.
2. If you’re using a Mac with macOS Catalina or later, open the Finder. For Macs with macOS Mojave or earlier, or for PC users, open iTunes.
3. Make sure the smartphone is connected and wait until the recovery mode screen appears.
4. Next, press and quickly release the volume up button, followed by pressing and quickly releasing the volume down button.
5. Finally, press and hold the side button until you see the recovery mode screen.
6. Once the recovery mode screen appears, you’ll have the option to choose between “Update” and “Restore.” Select “Restore” to proceed.